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About Us

For more than six decades, the Duke Service Company has been supporting the coffee-brewing industry. The company was founded in a garage in 1955 by Jim Duke with a simple purpose; provide high quality, responsive, and fair-priced services to the coffee brewing industry. This mission was at the core of the Duke Service Company sixty-five years ago and remains so today.

Today, the Duke Service Company is on its third generation of family leadership. From a humble garage to more than 26,000 square feet of customer support space, the Duke Service Company has grown into one of the nation’s largest independent coffee equipment service and equipment refurbishing companies in the US. 

At the Duke Service Company, we understand the reliable operation of your coffee and related equipment is directly related to your bottom line. Your customers expect your equipment to be operational whenever they visit your store. That’s why the Duke Service Company offers emergency service, within four hours, to get your equipment operating and your cash-flow flowing. 

The Duke Service Company provides direct support throughout much of the Pacific Northwest including Southern California and Washington. Specific managed services are also available in all fifty states. 

The Duke Service Company provides equipment repair and many other valuable services including:

 Field Service

  • Reactive Repairs

  • Installations

  • Preventative Maintenance

  • Equipment Removal

  • Multi-Location Equipment Roll-Outs

  • Equipment Relocation

In Shop Services

  • Equipment Refurbishing

  • Asset Control

  • Warehousing

  • Equipment Tracking

  • Parts/Point-of Purchase Fulfillment Center 

Managed Services

  • Call Center

  • Call Dispatch

  • Invoice Reconciliation

  • Equipment Roll out Management

  • Reporting

Duke Service Company’s Customers Include:

  • Farmer Brothers Coffee Company

  • Peet’s Coffee & Tea

  • Starbucks Foodservice

  • Starbucks Retail

  • Nestle Waters of America

  • BP/ARCO

  • Circle K

  • Extended Stay of America

  • Coffee Bean & Tea Leaf

  • And Many More

Duke Service Company Provides Support for the Industry’s Most Popular Equipment Brands Including:

  • Bunnomatic

  • Wilbur Curtis

  • Fetco

  • Newco

  • Grindmaster

  • Ameican Metalware

  • Bloomfield

  • Brewmatic

  • Crathco

  • Shaerer

  • Nuova Simonelli

  • La Cimbali

  • And Others